Guess what?! I can't go to another gig because I'm disabled and use a wheelchair!
Recently, my younger sister and her friend wished to attend two different concerts at the O2 ABC in Glasgow. Due to events having specific age limits both girls were deemed as too young to attend unless accompanied by someone over the age of 18. I'm 18 now which means by rights I can take on the big sister role and attend gigs such as these ones with my younger sister. Sadly, this would be the case if I were abled-bodied and didn't use a wheelchair.
On hearing of the gigs I visited the O2 ABC's website to gather the necessary information regarding purchasing wheelchair access tickets for the events. Most venues have specific policies for people like me who have specific access needs regarding ticket purchases and I completely support the policies considering previous experiences with other venues who openly sold disabled access tickets online to everybody and anybody that could find them. As I scrolled through the website I came across a statement that stated the following message 'We're sorry to inform you that our lift is temporarily out of order. Operating over four floors, our custom-built lift currently has a mechanical fault at ground level and requires a full replacement'. The statement also asked that any customers with access requirements please contact them in advance prior to purchasing tickets. So I did and asked them if it would be likely that the lift would be back in full working order by February (the date of the first gig that I wish to attend). I later received a response stating 'unfortunately we have no definitive date on when the new lift will be made & installed. All I could say for now is buy a standard tickets for the event and if the lift is still broken you would be issued with a full refund.' I can't say I was particularly chuffed to hear that the venue did not know whether their lift would be back in working order three months later! Surely you'd have a rough idea.
I was later made aware that the lift by other wheelchair users that the lift has in fact been out order since July at least! That''s four, almost five months it's been out of order and they still can't guarantee that it'll be fixed by February (7 months later!). Yes, I could easily go purchase a ticket on the off chance that they might get their act together and have the lift up and running but may I also add that I wanted to attend the event as a guardian for my sister and her friend so why would I let them get their hopes up and have to disappoint them on the day of the show and tell them they can't go because I can't physically get inside the building!? People often forget that people like me not always attend an event for themselves we might go because a loved one wishes to attend, we are normal people after all!
I've ranted on a number of occasions in past and this for me is the final straw! I am seriously fed up of just having to accept the fact that I can't do something because my legs don't work properly. In the past 12 months I've had issues with at least six different venues in Glasgow alone due to my disability and it's disgusting in this day in age. I've been researching a number of people whom I can contact that may be able to help me in anyway that they possibly can and am pleased to say I've had a positive response to my first email (more details to follow I hope!). However, during my research I came across an old article which you can check out by clicking here from last year about a gig held in the O2 Academy specifically for people with disabilities and it was in support of the making a change regarding the very issues I've faced. Notice, that it was held in the O2 Academy? Yes, a sister venue of the O2 ABC; the venue that don't know when their lift will be fixed meaning that disabled customers haven't and will continue to be unable to access events within the building! Can you actually believe that?!
Anyway, I must thank you for taking the time to read yet another article filled with frustration. I seriously feel like I'm banging my head against a brick wall-when will the message get through to people?! I really appreciate your support and would be ever so grateful if you could once again give this article a share and please get in contact with me (details in the contact page above) if you can help in any shape or form or know someone who will. In the meantime I'll be sure to keep you all posted with everything that happens!
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